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SHIPPING & RETURNS

Shipping Policy

Thank you for choosing MearaBooks! We are committed to providing you with a seamless and enjoyable shopping experience. Please take a moment to review our shipping policy:

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1. Processing Time:

  • Orders are typically processed within 1-2 business days after payment confirmation.

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2. Shipping Methods:

  • We offer standard and expedited shipping options to accommodate your preferences.

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3. Shipping Rates:

  • Shipping rates are calculated based on the weight of your order and the selected shipping method.

  • Free shipping may be available for orders exceeding a specified amount. Check our promotions for details.

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4. International Shipping:

  • We ship internationally to select countries. International shipping rates and delivery times vary. Customs duties and taxes are the responsibility of the customer.

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5. Order Tracking:

  • Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order through our website.

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6. Undeliverable Packages:

  • In the event that a package is undeliverable due to an incorrect address provided by the customer, the customer will be responsible for any additional shipping charges.

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7. Lost or Damaged Items:

  • If your order is lost or damaged during transit, please contact us within 3 days of receiving your order. We will work to resolve the issue promptly.

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8. Holiday Shipping:

  • During peak seasons or holidays, there may be slight delays in processing and shipping. We appreciate your patience during these times.

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9. Returns and Refunds:

  • Please refer to our Returns and Refunds Policy for information on returning items.

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10. Contact Us:

  • If you have any questions or concerns about your order or our shipping policy, feel free to contact our customer service team at hameara@gmail.com.

Returns and Refunds Policy

At MearaBooks, we want you to be completely satisfied with your purchase. If you're not entirely happy with your order, please read our straightforward Returns and Refunds Policy:

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1. Returns:

  • You may return items within 10 days of receiving your order.

  • To initiate a return, please contact our customer service team at hameara@gmail.com to obtain a return authorization.

  • Returned items must be in their original condition, unused, and with any accompanying tags or packaging.

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2. Refunds:

  • Once your return is received and inspected, we will process a refund for the purchase price of the returned items.

  • Refunds will be issued to the original payment method used for the purchase.

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3. Return Shipping:

  • Customers are responsible for return shipping costs, except in cases where the return is due to an error on our part.

  • We recommend using a trackable shipping service to ensure your return is received.

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4. Damaged or Incorrect Items:

  • If you receive a damaged or incorrect item, please contact us within 3 days of receiving your order. We will arrange for a replacement or issue a full refund, including return shipping costs.

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5. Exchanges:

  • We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order.

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6. Digital Products:

  • Digital products, such as e-books, are non-returnable and non-refundable.

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7. Late or Missing Refunds:

  • If you haven't received a refund within a reasonable timeframe, please check with your bank or credit card company. If the issue persists, contact our customer service team for assistance.

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8. Contact Us:

  • If you have any questions or concerns regarding returns or refunds, please reach out to our customer service team at hameara@gmail.com.

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Thank you for choosing MearaBooks. We appreciate your business and are here to ensure your satisfaction with every purchase. Happy reading!

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